FAQ
An FAQ section provides concise and informative answers to frequently asked questions, reducing customer inquiries and improving the overall shopping experience.
It acts as a self-service resource, empowering customers to find the information they need quickly and easily.
FAQ #1 - Basic
Yes, Eurus is fully compatible with Shopify. Check more here.
The Eurus theme package typically includes:
- Theme Files: All the necessary files to install and run the Eurus theme on your Shopify store.
- Documentation: Detailed instructions on how to install, customize, and use the theme. This often includes explanations of theme settings, features, and best practices.
- Support: Access to support resources (e.g., documentation, forums, or direct contact with the developer) to help you with any questions or issues you may encounter.
To save your time and reach our support quickly, please follow below steps:
- Create a staff account for us (with Themes permission and Settings permission)
- Capture screenshot or video for the issue you get. Specify which template and version you are using.
- Describe clearly how to reproduce the issue. Send all information to support@omnithemes.com.
FAQ #2 - with Image
Baby and kids' clothing sizes can vary significantly between brands, so it's always best to refer to the specific brand's size chart. While age ranges are a starting point (e.g., 0-3 months, 2T), prioritize your child's current weight and height measurements for the most accurate fit. If your child is between sizes or growing quickly, it's generally a good idea to size up to ensure they get more wear out of the clothes.
For sensitive baby skin, prioritize natural and breathable fabrics like 100% organic cotton, bamboo, or other plant-based options. These materials are soft, gentle, and less likely to cause irritation. Look for labels that mention "hypoallergenic," "fragrance-free," and "non-toxic dyes." Avoid synthetic materials like polyester and products with harsh chemicals, strong fragrances, or flame retardants, as these can irritate delicate skin.
For a newborn, focus on comfort and practicality. Essentials typically include:
- 5-7 bodysuits: Both short and long-sleeved depending on the climate.
- 3-5 footed sleepers/pajamas: Easy for nighttime changes.
- 2-3 swaddles: For safe sleep.
- 2-3 hats: Especially for cooler weather.
- Mittens: To prevent scratching.
- A warm layer: Like a zip-up hoodie or cardigan.
- Plenty of socks/booties.
Remember to wash all new baby clothes before use with a fragrance-free detergent.
Safety is paramount for baby products. Here are key things to look for:
- Certifications: Look for recognized safety certifications like GREENGUARD Gold, USDA Organic, or EWG Verified, which indicate higher safety standards and a lack of harmful chemicals.
- Materials: Choose products made from natural, non-toxic, and durable materials (e.g., glass or silicone bottles, solid wood cribs). Avoid PVC, phthalates, parabens, synthetic fragrances, and flame retardants.
- Design: For clothing, avoid drawstrings that can pose strangulation risks, and ensure buttons or embellishments are securely attached to prevent choking hazards. For toys, make sure they are age-appropriate and free from small, detachable parts.
- Consult your pediatrician: They can offer personalized advice on products suitable for your baby's specific needs.
FAQ #3 - Multi Columns
For your concerns
Technically, merchants cannot customize the theme outside of Shopify’s default theme editor. Please contact us via email at support@omnithemes.com so that we can help you with any customization with our theme.
Currently we do not have a refund policy for Eurus theme. If you encounter any problems that require support, please contact us via support@omnithemes.com
Shopify Eurus theme is a versatile choice suitable for a range of store types. It’s an excellent fit all-sized store in the niche of clothing, jewelry, outdoor & garden, baby & kid, health & beauty and dropshipping. Its flexibility and robust features make it adaptable to various e-commerce niches, providing a solid foundation for a successful online store.
Apps often make your Shopify store slower, so we crave to provide as many built-in features as possible in our theme so merchants can save time and cost to install apps.
Please check out our user guide here. If you can’t find the answer you want, feel free to contact us. We’ll get back to you within 1 business day.
If you have any question or issues regarding our theme(s), please contact us via either of the two following ways:
1. Send us an email to support@omnithemes.com
2. Chat with us
Currently, we have 5 presets: breeze, breath, swirl, whiff and puff.
- Breeze: Designed for food & drink stores
- Breath: Ideally for outdoor, garden, and home decor.
- Swirl: Tailored for baby & kids, toys & games stores
- Whiff: Theme suitable for jewelry & accessory brands
- Puff: Best theme suit for health & beauty industry.
We will continue to update new version soon, so please contact us if you have any ideas.
